Shipping policy

 

Shipping Policy

Thank you for shopping with us! We aim to deliver your order as quickly and efficiently as possible.

Processing Time:

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been shipped.

Shipping Methods & Delivery Times:

  • Standard Shipping: 8–12 business days

Delivery times may vary depending on your location and external factors such as carrier delays or customs clearance for international orders.

Shipping Costs:

  • Shipping costs are FREE in South Africa

  • Occasionally, we may offer free shipping promotions—check our website for details.

Order Tracking:

  • Once your order ships, you will receive a tracking number via email to monitor your package.

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Lost or Damaged Packages:

  • If your order is lost or damaged during transit, please contact us immediately at 012 524 3006. We will work with the shipping carrier to resolve the issue or offer a replacement/refund if eligible.

Contact Us:

  • 012 524 3006